IQM DESTINATION LOŠINJ STANDARD 2019 Town of
IMPRESSUM : NAKLADNIK: PUBLISHER: Turistička zajednica Grada Malog Lošinja ZA NAKLADNIKA: FOR THE PUBLISHER: Dalibor Cvitković GRAFIČKO OBLIKOVANJE I PRIPREMA ZA TISAK: DESIGN AND PRODUCTION: Ana Luketin Fahrenwald FOTOGRAFIJE: PHOTOGRAPHS: Ivan Brčić Blue World Institute Hrvoje Serdar Sandro Tariba TZGML 2019. LOŠINJ NAJBOLJA LJETNA ODMORIŠNA DESTINACIJA 2019. LOŠINJ CROATIA S BEST SUMMER VACATION DESTINATION 2019 Dragi gosti, kako bismo Vam osigurali kvalitetan boravak u destinaciji, osmišljen je IQM Destination Lošinj projekt integriranog upravljanja kvalitetom u destinaciji. Zahvaljujući tom projektu povezali smo sve subjekte u destinaciji koji gostima pružaju najbolju uslugu, preporučuju se najkvalitetniji sadržaji i partneri koji jamče kvalitetu. Drugim riječima, osigurali smo Vam najvišu kvalitetu integrirane turističke usluge. Svi sudionici IQM Destination Lošinj projekta, da bi bili u skladu s kvalitativnim razvojem destinacije, ispunili očekivanja partnera i gostiju te se povezali umrežili s IQM Destination Lošinj partnerima turističke ponude u destinaciji, moraju ispuniti standarde određene za svaku pojedinu grupu subjekata. Sustavno i kontinuirano provodi se monitoring, prati razvoj kvalitete, savjetuje kako unaprijediti destinacijsku kvalitetu i promiče integriranost, lokalnu autohtonu priču, domaće kvalitetne proizvode, kulturu destinacije i stavlja u fokus kvalitetu i Vas kao gosta koji destinaciju doživljava u cijelosti. Dear guests, Dobrodošli na Lošinj - otok vitalnosti! in order to ensure you have a great stay at your destination, we have developed the IQM Destination Lošinj - an integrated quality management at a destination project. This project connects all tourism subjects at a destination which provide excellent service to their guests. We recommend only the highest quality content and partners who can guarantee it. In other words, we have developed the highest quality of integrated tourism services especially for you. All IQM Destination Lošinj project participants must meet the standards defined for each individual subject group in order to be in line with the qualitative development of the destination, to fulfil their partners and guests expectations, as well as to connect with the IQM Destination Lošinj tourist offer partners at a destination. We conduct systematic and continuous monitoring and quality development tracking, provide consulting services on destination quality improvement and promote integration, the local story, home-made quality products and the destination s culture. We make quality and you as the guest experiencing the destination as a whole our priority. Welcome to Lošinj - the island of vitality! Town of
PRIVATNI SMJEŠTAJ PRIVATE ACCOMMODATION uređenje prilagođeno udobnosti boravka udobni kreveti visoka razina čistoće osiguran Wi-Fi klimatiziran prostor prirodni mirisi lokalno bilje u okolišu domaćin educiran o ponudi destinacije visoka kvaliteta usluge (min. 8/10) decorating fitted to the comfort of your stay comfortable beds high level of cleanness Wi-Fi provided air-conditioned space natural scents local plants in the surroundings host educated about the destination offer high quality service (at least 8/10)
ALABURIĆ B&B VILLA ANTIQUA Apartman / Sobe Apartment / Rooms Alaburić Cecilija Stjepana Radića 17 +385 91 769 7442 andrealaburic@yahoo.com Kuća za odmor Holiday house Bulat Ivica Osor 23 Osor +385 91 540 5048 villaantiqua051@gmail.com www.villaantiqua.com GRETA 1 i GRETA 2 GOGA APARTMENTS GOGA Studio apartman / Apartman Studio Apartment / Apartment Apartman / Studio apartman Apartment / Studio Apartment Banić Gemma Dinka Kozulića 1 +385 98 962 5057 anabanic16@gmail.com Buneta Gordana Spiridona Gopčevića 37 +385 98 903 5839 goga.buneta@gmail.com 6 7
ARGO ARGO APARTMENTS CASA MATTEA Studio apartmani Studio Apartments Apartman Apartment Kalac Desanti Daniela Nikole Tesle 22 +385 91 540 9016 dadesanti22@gmail.com Dlaka Nikolina Obala nerezinskih pomoraca 4 (Nerezine) +385 98 282 022 villa.katarina@gmail.com www.casa-mattea.com VILA KATARINA VILLA KATARINA VILA KATARINA VILLA KATARINA Sobe Rooms Soba / Studio apartman Room / Studio Apartment Dlaka Dario Vresikovo 19 +385 51 233 810 villa.katarina@gmail.com www.katarina.hr Dlaka Filip Vresikovo 19 +385 99 676 8217 insulomania1@gmail.com www.katarina.hr 8 9
APARTMAN ASTRID APARTMENT ASTRID BRANKA APARTMENTS BRANKA Apartman Apartment Apartmani / Studio apartman Apartments / Studio Apartment Dragičević Astrid Zad bone 36 a Veli Lošinj +385 98 967 1614 astriddragicevic@gmail.com Kokić Branka Lošinjskih pomoraca 30 +385 99 692 7099 brankakokic@yahoo.com www.apartmanibranka.com APARTMAN ARTY APARTMENT ARTY LULIĆ ERIKA Studio apartman Studio Apartment Apartmani Apartments Kajkara Marina Artatore 142 +385 91 541 4609 marinakajkara@yahoo.com Lulić Erika Silvire Tommasini 8 +385 98 552 297 apartmani@lulic-losinj.com www.lulic-losinj.com 10 11
APARTMENTS VILA JULIJA MIŠLJENOVIĆ APARTMENTS MIŠLJENOVIĆ Apartman / Studio apartman Apartment / Studio Apartment Apartmani Apartments Margan Boris Poljana I/3 +385 98 845 358 apartmani.margan@gmail.com www.apartments-margan.com Mišljenović Ruža Josipa Antuna Kraljića 18 +385 99 598 8295 tinasm1003@gmail.com www.apartmani-misljenovic.com LAVANDA APARTMENTS LAVANDA LAURA APARTMENTS LAURA Apartmani Apartments Apartmani Apartments Mavrović Gabriele Susanne Lučica 7 Nerezine +385 98 819 996 gsmavrovic@gmail.com apartmani.foto-nadir.hr GE-KA d.o.o. Jamina 16 +385 91 212 3066 info@apartmani-laura.hr www.apartmani-laura.hr 12 13
APARTMAN NATAŠA APARTMENT NATAŠA APARTMAN KETTY APARTMENT KETTY Apartman Apartment Apartman Apartment Perić Ivanka Bočac 63 +385 98 862 043 info@adriatic-losinj.com www.adriatic-losinj.com Petrinić Ankica Creska 22 +385 98 135 9821 ankicapetrinic@yahoo.com PERKIĆ VESNA APARTMENTS PERKIĆ VESNA LJILJANA APARTMENTS LJILJANA Apartman / Studio apartman Apartment / Studio Apartment Apartmani Apartments Perkić Vesna Lošinjskih pomoraca 25 +385 98 814 722 gotic67@yahoo.co.uk Petrović Ljiljana Jamina 8 +385 98 395 728 ljiljaana@yahoo.com 14 15
PRICA APARTMENTS PRICA ŠEGOTA APARTMENTS ŠEGOTA Apartmani Apartments Apartmani Apartments Prica Dušanka Josipa Antuna Kraljića 28 +385 98 968 1751 prica.dusanka@gmail.com Šegota Šime Marinculićeva 13 Nerezine +385 98 168 3178 sime.segota@ri.t-com.hr www.apartments-segota.com VEMA APARTMENTS VEMA MARIJA TODORIĆ APARTMENTS MARIJA TODORIĆ Apartmani / Studio apartman Apartments / Studio Apartment Apartman Apartment Puškarić Gordana Creska 27 +385 98 166 7261 gordanapuskaric@ri.t-com.hr Todorić Marija Poljana II/4 +385 91 760 5935 albatros7@email.de 16 17
JASNA APARTMENTS JASNA APARTMAN VLASTA APARTMENT VLASTA Apartmani Apartments Apartmani Apartments Visić Bruno Bočac 15 +385 98 755 261 jasna.saganic@gmail.com Vodanović Vlasta Silvire Tomasini 17 +385 98 428 122 vlastavodanovic@gmail.com VLAŠIĆ MARLEN JASNA APARTMENTS JASNA Apartmani Apartments Apartmani Apartments Vlašić Marlen Stjepana Radića 18 +385 51 211 193 +385 92 288 5860 marlen.vlasic@gmail.com Žerjav Jasna Veloselska cesta 1 +385 98 135 9813 jasakadin@gmail.com 18 19
PEPERMINT APARTMENTS PEPERMINT BUGENVILIA APARTMENTS BUGENVILIA Apartman Apartment Apartmani Apartments Jančić Katica Šestavine 30 Veli Lošinj +385 99 216 3105 jancickatica@gmail.com morena.simicic@gmail.com ivona.simicic21@gmail.com Obitelj Šimičić Gravot 7A +385 51 231 290 +385 91 535 1564 antun.simicic@inet.hr VILLA TRASORKA LA DOLCE VITTA Kuća za odmor Holiday house Studio apartmani Studio Apartments Jančić Nevena Obrada Hrgovića 37 Veli Lošinj +385 99 316 2861 nevenajancic@icloud.com www.trasorka.com ASL Agency Obala maršala Tita 35 Veli Lošinj +385 51 236 256 info@island-losinj.com www.otok-losinj.hr 20 21
ANNA 1 APARTMENT ANNA 1 CORTO MALTEZE Apartman Apartment Kuća za odmor Holiday house Kuba Grubješić Nada Spiridona Gopčevića 15 +385 98 929 6774 anagrubjesic@gmail.com www.apartmani-anna-losinj.com Jadreško Sonja Veloselska cesta 39 +385 98 489 610 sonja.jadresko@gmail.com ANNA 2 APARTMENTS ANNA 2 Apartman Apartment Grubješić Ana Spiridona Gopčevića 15 +385 98 929 6774 anagrubjesic@gmail.com www.apartmani-anna-losinj.com 22 23
TURISTIČKA AGENCIJA TOURIST AGENCY najkvalitetniji partneri u destinaciji ponuda objekata IQM Lošinj standarda educirano osoblje o proizvodima i destinacijskoj ponudi visoka kvaliteta usluge osoblja (min. 8/10) highest quality partner in the destination selection of facilities at IQM Lošinj standards educated staff about products and destination offers high quality service of staff (at least 8/10)
TURISTIČKA AGENCIJA LOSINIA TOURIST AGENCY LOSINIA TURISTČKA AGENCIJA MEDITERAN TOURIST AGENCY MEDITERAN Riva lošinjskih kapetana 8 +385 51 231 077 losinia@losinia.hr www.losinia.hr /Losinia - Lošinjska plovidba /losinia Trg Zagazinjine 2 +385 51 232 999 emediteran@gmail.com www.imediteran.com /Mediteran Tourist Agency /mediteran_losinj TURISTIČKA AGENCIJA TURIST SKIPPIN PEBBLE TOURIST AGENCY TURIST Obala maršala Tita 17 Veli Lošinj +385 51 236 256 info@island-losinj.com www.island-losinj.com /Go2Losinj / GoLosinj /golosinj +385 98 161 1383 igor@skippinpebble.com www.skippinpebble.com /skippinpebble /skippinpebble 26 27
HOTEL HOTEL prirodna mirisna animacija hotelski restoran s min. 25% lokalnih hrvatskih proizvoda te 10% otočnih proizvoda min. 3 vegetarijanska jela, 2 jela bez glutena hotelski bar s ponudom prirodnih sokova, prirodnih čajeva, min. 1 jelo bez glutena i 1 vegetarijansko jelo suvenirnica s ponudom min. 25% lokalnih otočnih proizvoda hotelska animacija s min. 25% destinacijske animacije hotelski wellness s min. 5 usluga koje uključuju otočna eterična ulja, otočne proizvode prirodne kozmetike u ponudi mini-bara u sobi min. 2 lokalna proizvoda u hotelskoj sobi prirodna kozmetika inspirirana Lošinjem besplatan Wi-Fi u zoni hotela educirano osoblje visoka kvaliteta usluge (min. 8/10) natural scent animation hotel restaurant with at least 25% of local Croatian products and 10% of island products at least 3 vegetarian meals, 2 gluten-free meals hotel bar with natural juices, natural teas, at least 1 gluten-free meal and 1 vegetarian meal souvenir shop offering at least 25% of local island products hotel animation with at least 25% of destination animation hotel wellness with at least 5 services including island essential oils, island natural cosmetic products mini bar in the room with at least 2 local products natural cosmetics inspired by Lošinj in the room free Wi-Fi in the hotel area educated staff high quality service (at least 8/10)
HOTEL MANORA LJEČILIŠTE VELI LOŠINJ HEALTH RESORT VELI LOŠINJ H O T E L R E S T A U R A N T M A N O R A N E R E Z I N E M A L I L O Š I N J C R O A T I A Mandalenska 26b Nerezine +385 51 237 460 manora@manora-losinj.hr www.manora-losinj.hr /hotel manora Podjavori 27 Veli Lošinj +385 51 236 111 info@ljeciliste-veli-losinj.hr www. ljeciliste-veli-losinj.hr /Lječilište Veli Lošinj SMALL & FRIENDLY HOTEL SANSEGUS Lošinj Hotels & Villas HOTEL AURORA Susak 292 Susak +385 51 239 013 +385 91 984 0067 sansegus.maneti@gmail.com /Sansegus /Hotel Sansegus Sunčana uvala 4 Lošinj +385 51 667 200 aurora@losinj-hotels.com www.losinj-hotels.com /hotel.aurora.losinj /losinjhotels 30 31
Lošinj Hotels & Villas VITALITY HOTEL PUNTA Šestavine 17 Veli Lošinj +385 51 662 000 punta@losinj-hotels.com www.losinj-hotels.com /vitality.hotel.punta /losinjhotels Lošinj Hotels & Villas FAMILY HOTEL VESPERA Sunčana uvala 5 +385 51 667 300 vespera@losinj-hotels.com www.losinj-hotels.com /family.hotel.vespera /losinjhotels Muzej Apoksiomena / Museum of Apoxyomenos 32 33
RESTORAN RESTAURANT bogat izbor lokalnih specijaliteta izbor vegetarijanskih jela, jela bez glutena i bez laktoze 25% hrvatskih vina više od 25% udjela namirnica i napitaka lokalnog podrijetla educirano osoblje visoka kvaliteta usluge (min. 8/10) besplatna Wi-Fi mreža rich selection of local specialties a choice of vegetarian dishes and dishes without gluten and lactose 25% Croatian wines more than 25% of the food and drinks are of local origin educated staff high quality service (at least 8/10) free Wi-Fi
Lošinj Hotels & Villas RESTORAN PUNTA RESTAURANT PUNTA Lošinj Hotels & Villas RESTORAN VELI ŽAL RESTAURANT VELI ŽAL Šestavine 13a Veli Lošinj +385 51 662 034 punta.restoran@jadranka.hr /Vitality Hotel Punta /losinjhotels Sunčana uvala 3 +385 51 667 260 veli.zal@jadranka.hr /Veli Žal Restaurant & Caffe Bar /losinjhotels Lošinj Hotels & Villas RESTORAN DIANA RESTAURANT DIANA Lošinj Hotels & Villas KONOBA CIGALE TAVERN CIGALE Šetalište Dr. Alfreda Edlera von Manusso Montesole 2 +385 51 232 055 restoran.diana@jadranka.hr /Restaurant & Villa Diana /losinjhotels Šetalište Dr. Alfreda Edlera von Manusso Montesole 4 +385 51 238 583 konoba.cigale@jadranka.hr /Konoba Cigale /losinjhotels 36 37
KONOBA SILVANA TAVERN SILVANA RESTORAN BOCCA VERA RESTAURANT BOCCA VERA Lošinjskih pomoraca 2 +385 51 232 591 konoba.silvana@inet.hr www.silvana.hr /KonobaSilvana Riva lošinjskih kapetana 10 +385 51 238 511 +385 91 223 1613 boccavera.mlosinj@gmail.com /Bocca vera RESTORAN POLJANA RESTAURANT POLJANA GOSTIONICA BARACUDA INN BARACUDA Rujnica 9a +385 51 233 261 restoran@poljana.hr www.poljana.hr /Camping Village Poljana /baiaholiday Priko 31 +385 91 575 9354 baracuda.losinj@gmail.com /Restoran Baracuda 38 39
RESTORAN ARTATORE TAVERN ARTATORE RESTORAN ZA KANTUNI RESTAURANT ZA KANTUNI Artatore 132 +385 51 235 200 +385 51 232 932 +385 98 536 477 info@restaurant-artatore.hr marijana.kovacevic.losinj@gmail.com /Restoran Artatore /Restoran Artatore Vladimira Gortana 35 +385 51 231 840 restorani@losinia.hr www.losinia.hr /Losinia Restaurants /losinia RESTORAN MARINA RESTAURANT MARINA RESTORAN MANORA RESTAURANT MANORA H O T E L R E S T A U R A N T M A N O R A N E R E Z I N E M A L I L O Š I N J C R O A T I A Privlaka 19/a +385 51 231 232 restorani@losinia.hr www.losinia.hr /Losinia Restaurants /losinia Mandalenska 26b Nerezine +385 51 237 460 manora@manora-losinj.hr www.manora-losinj.hr /hotel manora 40 41
GASTRO PUB DEVERON Tematski vidikovac Providenca / Theme viewpoint Providenca Vladimira Gortana 32 +385 51 238 510 +385 98 136 0120 deveronpub@gmail.com /Deveron Pub /deveronpub RESTORAN MOL RESTAURANT MOL Rovenska +385 51 236 008 mol@restaurant-mol.com sandro.rovenska1@gmail.com www.restaurant-mol.com /restaurant.mol 42 43
KAMP CAMP 25% ukupnog programa s destinacijskom pričom lokalno bilje u dekoraciji kampa osoblje educirano o ponudi kampa i destinacije IQM standard u svim sadržajima kampa (trgovinama, restoranima, wellness uslugama i sl.) visoke ocjene kvalitete usluge u svim segmentima kampa (min. 8/10) 25% of the total program with a destination story local plants used for the camp decoration educated staff on camping and destination offers IQM standard of all camp contents (shops, restaurants, wellness services etc.) high quality service marks in all segments of the camp (at least 8/10)
Jadranka kampovi KAMP ČIKAT CAMP ČIKAT Jadranka kampovi KAMP BALDARIN CAMP BALDARIN Naturistički kamp Naturist Camping Čikat 6a +385 51 232 125 info@camp-cikat.com www.camp-cikat.com www.camps-cres-losinj.com /Camping Cres Lošinj Bokinić 66 Nerezine, Cres +385 51 235 680 info@camp-baldarin.com www.camp-baldarin.com www.camps-cres-losinj.com /Camping Cres Lošinj Jadranka kampovi KAMP BIJAR CAMP BIJAR KAMP POLJANA CAMP POLJANA Osor bb Osor, Cres +385 51 237 147 info@camp-bijar.com www.camp-bijar.com www.camps-cres-losinj.com /Camping Cres Lošinj Rujnica 9/a +385 51 231 726 info@poljana.hr www.poljana.hr /Camping Village Poljana /baiaholiday 46 47
KAMP LOPARI Miomirisni otočki vrt / Garden of fine scents CAMP LOPARI Lopari 1 Nerezine +385 51 237 127 lopari@losinia.hr www.losinia.hr /Losinia Camping /losinia KAMP RAPOĆA CAMP RAPOĆA Rapoća 21 Nerezine +385 51 237 145 rapoca@losinia.hr www.losinia.hr /Losinia Camping /losinia 48 49
WELLNESS KOZMETIČKI SALON WELLNESS BEAUTY SALON min. 5 usluga s lokalnim proizvodima edukacija klijenta o ljekovitim svojstvima min. 5 lokalnih proizvoda destinacije osvježavajući napitak prirodnog podrijetla prirodna animacija prostora inspirirana biljkama otoka educirano osoblje s ukupnim ocjenama gostiju (min. 8/10) at least 5 services with local products customer education on healing properties at least 5 local products of the destination a refreshing drink with natural origins natural animation of the room inspired by the island s plants educated staff with a total guest rating of at least 8/10
Hotel Aurora AURA BOTANICAL SPA GARDEN STUDIO ZA MASAŽU I UNAPREĐENJE ZDRAVLJA VITA STUDIO FOR MASSAGE AND HEALTH IMPROVEMENT VITA Sunčana uvala 4 +385 51 667 250 aurora.spa@jadranka.hr www.losinj-hotels.com /Hotel Aurora /losinjhotels Dinka Kozulića 1 +385 98 962 5057 anabanic16@gmail.com www.studio-vita-losinj.com /Studio Vita Vitality Hotel Punta VITALITY CENTER & SPA HAIR & BEAUTY STUDIO BLOND Šestavine 17 Veli Lošinj +385 51 662 020 vitality-zone@jadranka.hr www.losinj-hotels.com /Vitality Hotel Punta /losinjhotels Trg Republike Hrvatske 7 +385 51 233 702 /Hair & beauty studio Blond 52 53
PRODAVAONICA SHOP 25% hrvatskih proizvoda kutak za namirnice koje unapređuju zdravlje educirano osoblje visoke ocjene kvalitete usluge (min. 8/10) 25% Croatian products food corner with products which improve the health educated staff high quality service marks (at least 8/10)
Jadranka trgovina d.o.o. MAXI MARKET Jadranka trgovina d.o.o. GOURMET BOUTIQUE Dražica 5 +385 51 661 184 maxi.market@jadranka.hr /jadrankatrgovina Vladimira Gortana 16 +385 51 231 647 gourmet.boutique@jadranka.hr /jadrankatrgovina Jadranka trgovina d.o.o. MARKET CENTAR MARKET CENTER T.M.O. SKAZLIĆ Braće Vidulića 20 +385 51 232 041 market.centar@jadranka.hr /jadrankatrgovina Priko 16 +385 51 233 956 gastro.losinj@gmail.com /Gastro Croatia Lošinj /Gastro Croatia Losinj 56 57
SUVENIRNICA SOUVENIR SHOP 25% lokalnih proizvoda educirano osoblje visoka ukupna ocjena kvalitete usluge (min. 8/10) 25% Croatian products educated staff high quality service marks (at least 8/10)
ČAROBNJAK Vladimira Gortana 73 +385 91 566 8603 carobnjak@carobnjak.hr /Umjetnička keramika Čarobnjak Dolphin watching tour Veli Lošinj 60 61
Luka / port 62 63
Turistička zajednica Grada Malog Lošinja Tourist Board of Priko 42 HR 51550 +385 51 231 884 +385 51 231 547 losinj@visitlosinj.hr visitlosinj.hr